You are advice to register an account in order to make a purchase at finecollection.my.
Click Create an account/Login and fill in your details and following the instructions and you will enjoy the following Benefits:
Reward Points for every single $1 spent, you may redeem the reward points as cash at the checkout page to reduce the amount of your purchase.
Faster the ordering process, You can proceed to the billing and shipping details which you don’t have to re-key the same details each time when you making purchase with us.
Keep track on your order status, payment status, order history & tracking number.
Click 'Forget Password' at the log in page and key in your email to reset your password.
An email containing simple step by step instructions will be sent to your email used to register with us. If you did not receive the email, it might have been directed to your Junk Mail folder.
Steps for making an order
Find the product that you want to purchase.
Click "add to cart" button.
Click "CHECKOUT" on your "SHOPPING CART".
You can follow the steps 1 to 6 on checkout page.
Last step click "confirm order" button to confirm for making your order.
An order confirmation email will sent to you after you have completed an order.
If you did not receive your order confirmation email, you can find your order at 'Order History' or it might have been directed to your Junk Mail folder.
We accept payment via iPay88, Cash Deposit and PayPal.
We provide Free Express Shipping within West Malaysia for any orders above RM90, RM110 for Sabah, Sarawak & Labuan .
Once your order has shipped, you will received an email containing the Tracking Number, and we'll try our best to make the whole process be done in 24 hours.
We're using Poslaju. Normally you will get your parcel in 1-2 working days for Peninsular Malaysia / 3-4 working days for East Malaysia after shipped.
Please take note that we do not ship to P.O. Box Address.
Click here to view our Shipping Policy.
Please take note that return and exchange service cannot be applicable for sale / discounted items and during sales period.
We accept Returns & Exchanges service, If you're not happy with the item you purchased for any reason, you may return it to us within 7 days from the date you received the parcel and you'll need to bear a processing fee of RM 7 ( RM 10 For East Malaysia) per order.
Exchange service valid for one time use only.
Return Store Credit = item price .For example, If the returned item costs RM 60 you will receive a store credit RM 60 - RM7 (W.M) / RM10 (E.M) =RM53 / RM50.
We will issue store credit once the item is received, It may take approximately 1-2 working days to process.
No cash refund is offered. We only offer refund in terms of Store Credits, you may use the store credits to reorder the item you want.
Reward points are awarded for all payments made via finecollection.my
For every SGD $1 / USD $1 / RM 1 spent, you will receive 1 Reward Point
1 Reward point = SGD/USD/RM 0.02. Click here to check your accumulated reward points.
You may redeem your reward points on the checkout page, the total amount will automatically be deducted and you can proceed with payment.